Cancelation Policy

At Alex Hart KAIZEN we understand that from time to time you may need to make amendments to your fitness routine, you may require your membership to freeze or to cancel your contract.

Martial Arts (Dinky Dudes. Karate, Kickboxing) and Gym & Fitness membership is on a rolling monthly contract. In order to process your membership cancellation, we require a 30-day cancellation notice period. Your 30-day notice is actioned by completing the Cancelation Form.

If you or your child have an injury, pending operation, have to work away from home, complicated pregnancy which prevents you from training, you are able to freeze your membership for up to 12 weeks. This is subject to approval from the Membership Team. Please fill out the Freeze Membership Form and one of the team will be in contact.

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